Simply fill out the “Schedule Service” form on this page or call us at (888) 614-6680. Provide your machine brand, model, current water filtration setup, and preferred week, and our Charlotte office will confirm an appointment within 24 business hours that fits your operating schedule.
Contact Us
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How do I schedule a preventive maintenance visit with Coffee Tech?
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What is the typical lead time for booking a service appointment?We maintain openings every week specifically for Charlotte-area customers. Most preventive maintenance appointments can be scheduled within 3–5 business days, while peak seasons (October–December) may require 1–2 weeks advance notice.
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Can I choose a specific date and time that works around my rush hours?Yes. When you submit the scheduling form, include your unavailable hours (e.g., 7–11 AM rush). We will propose two or three time windows that keep your doors open and your bar flowing without interruption.
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Do you offer service contracts or just one-time visits?Both. You can schedule a single visit or enroll in our quarterly or monthly preventive maintenance contract for priority booking, locked-in pricing, and automatic reminders so you never miss a service cycle.
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What information should I have ready when I schedule service?Please have your machine brand and model (La Marzocco, Astoria, Rancilio, Slayer, Simonelli, or Rocket), serial number if known, type of water filtration system currently installed, and approximate daily shot count—this helps us arrive with the exact parts and tools needed for fastest service.
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Coffee Tech – Espresso Machine Repair, based in Charlotte, North Carolina, offers expert espresso machine repair and maintenance. Our technicians diagnose and resolve issues with precision, ensuring your coffee equipment operates at peak performance. We offer comprehensive services, including routine preventive maintenance, emergency repairs, and customized calibration, all performed with genuine parts and a commitment to minimizing downtime.
Contact Info
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1451 14th Ave NE suite C
Hickory, NC 28601 - (888) 614-6680
- (980) 999-1558
- info@coffeetech.coffee
- Mon...Sat: 8am - 6pm
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