Espresso Machine Repair

Espresso Machine Repair - Charlotte NC

At Coffee Tech - Espresso Machine Repair, our espresso machine repair services are performed by factory-trained technicians with years of experience servicing all major commercial and prosumer brands including La Marzocco, Nuova Simonelli, Slayer, Synesso, Rancilio, and Wega. We maintain an extensive inventory of OEM parts in our Raleigh facility, enabling same-day or next-day turnaround on most repairs. From routine pressure profiling and boiler descaling to complex electronic control board replacement and hydraulic system rebuilding, every repair adheres to manufacturer specifications and includes a comprehensive 30-day warranty on parts and labor.

Our diagnostic process utilizes state-of-the-art testing equipment including digital pressure gauges, flow meters, and thermal imaging to identify issues that standard troubleshooting misses. Whether your machine suffers from inconsistent extraction, steam wand malfunctions, or complete system failure, we provide detailed repair documentation and post-service calibration to ensure your equipment performs at peak specification. Coffee Tech - Espresso Machine Repair is an authorized service center in North Carolina for multiple premium Italian manufacturers.

Why choose Coffee Tech

Choose Coffee Tech - Espresso Machine Repair because we are the region's most trusted espresso equipment specialists, combining factory authorization from leading manufacturers with the personalized service of a local business. Our technicians complete annual training at manufacturer headquarters in Italy and maintain direct relationships with engineering teams, giving us access to technical updates and solutions before they reach the general service network. This expertise translates to faster, more accurate repairs and significantly reduced equipment downtime for your business.

We stand behind every repair with transparent flat-rate pricing and detailed invoices that explain exactly what was diagnosed, repaired, and why. Unlike general appliance repair companies, we specialize exclusively in coffee equipment and understand how critical your machines are to daily operations. Our clients include some of North Carolina's most respected multi-location café groups who trust us with their entire equipment fleet because we consistently deliver repairs that extend machine lifespan while maintaining extraction quality.

Expertise

Coffee Tech brings factory-certified mastery of La Marzocco, Astoria, Rancilio, Slayer, Simonelli, and Rocket machines.

Precision

Every service restores exact pressure, temperature, and flow specifications, ensuring your espresso tastes as the roaster intended—shot after perfect shot.

Reliability

Scheduled maintenance by Charlotte’s dedicated specialists keeps your equipment running flawlessly during peak hours, eliminating unexpected downtime.

Trust

Charlotte area coffee cafes count on our transparent pricing, genuine OEM parts, and unwavering commitment to specialty coffee excellence.

Services offered

Scheduled On-Site Repair: Factory-trained technicians travel to your location throughout North Carolina for diagnosis and repair of all commercial espresso machines using only OEM parts.
Preventive Maintenance Programs: Quarterly or bi-annual service packages including descaling, gasket replacement, pressure testing, and calibration to prevent unexpected failures.
In-House Repair Service: Machines brought to our facility receive priority scheduling with most repairs completed within 48 hours using genuine manufacturer components.
Water Filtration Maintenance: Professional service and replacement of coffee-specific water treatment systems including scale prevention cartridges and reverse osmosis units.
Group Head & Portafilter Rebuilds: Complete disassembly, ultrasonic cleaning, and replacement of seals, springs, and screens to restore like-new extraction performance.

How quickly can you repair my espresso machine?

Most in-house repairs are completed within 3-5 days of receipt. On-site appointments in the Charlotte area are typically scheduled within 1-2 business days.
Do you use genuine OEM parts?

Yes, we maintain direct manufacturer accounts and use only factory-original parts for every repair—never aftermarket substitutes that could affect performance or warranty status.
What brands are you authorized to service?

We are factory-authorized for La Marzocco, Nuova Simonelli, Victoria Arduino, Slayer, Synesso, Wega, and Rancilio, with full access to technical documentation and parts.
Is there a warranty on your repairs?

Every repair includes a 90-day warranty covering both parts and labor. Preventive maintenance contract clients receive extended 180-day coverage.
Can you perform warranty repairs for machines still under manufacturer coverage?

Yes, as an authorized service center we process warranty claims directly with manufacturers and perform repairs without voiding your original warranty.

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(888) 614-6680

Coffee Tech

Espresso Machine Repair